This is a very long web page, due to all of the complications, and you are advised to use it as a reference, reading only those portions that apply to you. For residential tenancies, the law is Civil Code Section 1950.5 and for commercial tenancies, it is Civil Code Section 1950.7. You can refer to the respective statutes and print them out for your convenience. We have these requirements to prevent damage to your vehicle.The law about security deposits is quite clear, given the diversity of situations it must address and the types of tricks landlords try, to keep your money. Not all vehicles meet our weight, width, tire size, wheelbase and drive shaft requirements. Penske's towing equipment is engineered specifically to tow behind a Penske truck only. For liability reasons and your safety, we do not allow customers to tow any non-Penske owned equipment behind our trucks. And you can tow your car behind your Penske truck on our safe and convenient towing equipment. Picking a larger size truck will allow you to pack all your belongings in one spot. However, we do rent a variety of truck sizes. Family members may be added at no charge. Additional drivers must also provide two forms of identification. You may add up to three additional drivers for a fee of $10 each. Penske personal moving trucks do not require a special license to drive. You must be at least 18 years old and able to produce two forms of identification, including: Once payment is made and after pick-up, additional days paid for are non-refundable. Prior to pick-up, any additional days added are refundable up to payment of rental. Penske does not have any hidden mileage or turn-in fees. You are on time and return the truck in the same condition and with the sameįuel level or charge level, with respect to electric vehicles, as when you Please review your rental agreement for cost details. Penske charges a nominal environmental fee on all local, one-way and commercial rentals to cover these costs. These materials must be disposed of properly and in accordance with the law. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. Penske is committed to doing its part to protect our environment. Please note that Penske does not accept cash payments in excess of $5,000, though transactions can be split between two forms of payment.ĭue to federal money laundering concerns, Penske does not accept cash payments in excess of $5,000. We accept major credit cards, bank or cashier checks, and cash. Because these factors fluctuate daily, our rates change on a daily basis. Our rates are based on a variety of factors including equipment supply and customer demand. I checked a rate yesterday and it is different today.If you reserve within 24 hours of pickup, Penske cannot guarantee a truck will be available for your reservation and Penske may provide an alternate pickup location. Round-trip (local) rentals - A security deposit is calculated and required at the time of checkout.Īt Penske, we guarantee that the vehicle you reserved, or an equivalent or larger vehicle, will be available at the time and location you selected.One way reservations - No deposit is required when you reserve online and pay with a credit card.Reservations are confirmed once the applicable security deposit has been applied. Do I need to provide a deposit for my reservation?.Local (round-trip) rentals - You will only be charged for the number of days you have your rental vehicle.One-way rentals - The one-way rental rate is on a per-trip basis.Online, call us at 1-88 or click the image below to chat with one of our moving specialists. You may purchase extra days at any time for $100 per day. You can make as many date changes prior to pick-up (within 6 months of original reservation date), based on availability, without affecting your rate. You can cancel your reservation anytime with no fees attached. Why can't my make or model of car be towed on your towing equipment?Īccess your reservation online, call 1-88 or click the image below to chat with one of our moving specialists.Can I rent a car carrier or tow dolly without a Penske truck?.Can I tow my own trailer behind a Penske truck?.Can someone else drive the truck I have rented?.How old do I have to be to drive a Penske truck?.Are additional days for one-way rentals refundable?.Are there any charges due when I return the truck?.What forms of payment does Penske accept?.I checked a rate yesterday, and it is different today.Do I need to provide a deposit for my one-way reservation?.If I return my rental truck early, will I receive a refund?.What if I need to add days to my one-way truck rental reservation?.Can I change the date of my reservation?.How can I check on or change my existing reservation?.Find answers below to frequently asked questions about our
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